To know which version of the app you are using, from your profile view, tap the gear icon top right: among the information shown, under the “Version” label you can find the number of the version currently in use.

Insert the email address and the password you registered with on the app, then tap “Login”. If Betwyll does not recognize your password, tap “Reset password”. You will receive a new temporary password via email that you can use to access the app. To change it, you just have to tap “Profile” and then “Edit”.

You can edit your username, password and profile picture, by accessing the “Profile” section. By tapping the “Edit” button, you can change your personal data and, by tapping the picture, insert a new image. Edits are automatically saved.

On the app
– In the “Text” section, you can practice with the tutorial “I start using Betwyll”
– From your “Profile”, you can restart the intro: by tapping the settings icon top right, you’ll find “View the intro again”

On the website
– You can find the Handbook in the Method section, under “Resources” (here’s the direct link)

Once entered the app, you’ll find yourself in the “Text” section, where all the social reading games underway are published. Each reading proposal is labelled with literary genre, language of the text, title and author.  

Tap the image of the book you want to read and comment on: you’ll find the project presentation, the text, the list of the people who are already following it (“People”) and the comments already published, if any (“Twylls”).

By tapping the “Follow” button, the text will be added to your own library (“My texts”) and in the “Arena” you will be able to view all the comments being published on that book.

You can view all the comments published on a text from the section “Texts”, by clicking on the “Twylls” button at the bottom of the presentation of each reading proposal. All the comments will be displayed in reverse chronological order (most recent first).

The beta version of the app currently has no internal search engine. However, in order to know who is reading the same book you are, you can enter that book page, scroll it and tap the “People” button.

At present  Betwyll is available in a mobile version only (for smartphones and tablets), but we are developing a new desktop version, as well.

At present Betwyll has no direct messaging service.

Betwyll was born to read and comment on literary works. We have not developed this feature so that user can better focus on texts. Email us at support@betwyll.com if you want to share why this feature would improve your user experience.

At present Betwyll is accessible only when you are connected to the Internet.

You can report other users’ twylls that you consider offensive or obscene by swiping on the comment from right to left, and then tapping “Report”. The comment will be analysed and, in case, permanently removed.  

All the texts of the projects you followed are archived in the “Texts” menu, within the section “I’m reading”: by tapping the book or on the glasses, you can directly access the text; by tapping the i, you will be redirected to the book presentation page.

We are working to fix some bugs of the app. Meanwhile, we suggest you to verify through the App Store or Google Play that the version of Betwyll you are using is updated. Besides, you can report the smartphone or tablet model you are using and the circumstances when the problem occurs, by filling the online form available in the “Support” section of the website (here’s the direct link). This will let us have a better understanding of the problem.

We are working to make the app faster and more efficient. Meanwhile, we suggest you to verify through the App Store or Google Play that the Betwyll version you are using is updated. Besides, you can report the smartphone or tablet model you are using and the circumstances when the problem occurs, by filling the online form available in the “Support” section of the website (here’s the direct link). This will let us have a better understanding of the problem.

We are working to improve the app performance. In this case, in order to solve the problem, we suggest you to close and relaunch the app.

It is a bug occurring on some Android devices that we will be able to fix at a later stage of development of the app, which is currently a beta version.

For Betwyll’s beta version we chose a simple font with a minimum dimension allowing a quite easy reading. Once the beta phase is over, we will develop technical solutions to make the app more accessible.

At present Betwyll has no internal search engine. You can however view all the twylls published by the single users, by clicking on their nickname: this way, you will be redirected straight to their own profile page where you can find all their twylls, in reverse chronological order (most recent first).

You can report technical problems through the form available in the “Support” section of the website
(here’s the direct link).